Return Policy

RETURN POLICY

At Ministry Landing we are so thankful for your order and we want you to love your purchase! If you are not completely satisfied, we gladly accept returns or exchanges within 14 days of receiving your order, subject to the terms below:

Eligibility for Returns and Exchanges

• Items must be returned in their original condition, unworn, and unwashed.
• Final sale items are not eligible for return or exchange.

Return and Exchange Process

• Contact info@ministrylanding.com within 14 days of receiving your order to initiate a return or exchange.
• Email: [Your Email Address]
• Phone: [Your Phone Number]
• Include your order number
• Once approved, we will provide you with a return authorization and instructions for shipping the item(s) back to us.

Shipping Costs

• Returns: Customers are responsible for return shipping costs unless the item is defective or incorrect.
• Exchanges: We will cover the shipping costs for the first exchange.

Refunds 

• Complete Refunds will be processed to your original payment method within 7-10 business days after we receive and inspect your return.
• Shipping fees are non-refundable unless the return is due to our error.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

We appreciate your understanding and look forward to making your shopping experience with us exceptional.


For further assistance, feel free to contact our support team.